Bonsai

Bonsai

by Bonsai Technologies Inc.

All‑in‑one CRM, projects, invoicing, and payments.

Reviewed August 2026by CBAI Editorial Team
8.0/10

Score

4.0 out of 5 · our score

Our verdict

Bonsai’s 2026 refresh shifts from “freelancer tool” to a credible all‑in‑one for agencies and consultancies. Pricing is now per seat and straightforward: Basic $15, Essentials $25, Premium $39, Elite $59 (or $9/$19/$29/$49 per user if billed annually). Premium is the sweet spot, adding workload, Gantt, insights, and broader integrations without jumping to Elite’s 3‑seat minimum. Feature gating is sensible: Essentials unlocks proposals, payments, forms, scheduling, and a client portal; Premium layers advanced reporting and customization; Elite adds permissions, timesheet locking, Xero, and data import. Payment fees are transparent and competitive for card and ACH, with clear FX and platform fees when using third‑party processors. The new public REST API is a welcome addition for teams that want to integrate CRMs, time, and invoicing into internal systems. Downsides: it’s not full accounting—serious books still need QuickBooks or Xero—and procurement/POs are absent. Overall, Bonsai offers strong value for services businesses consolidating operations.

Overview

Bonsai is an all‑in‑one business platform for agencies, consultancies, and professional services, spanning CRM, projects, time tracking, billing, and bookkeeping. It’s built by Bonsai Technologies Inc., now a Zoom company, and offers per‑seat pricing with automation and reporting for growing teams. The suite covers proposals, contracts, scheduling, client portals, and accounting integrations to run client work end‑to‑end. Bonsai targets independents through mid‑size teams wan…

Screenshot

Bonsai product screenshot

Score breakdown

Overall score

8.0/10
Output quality8.0/10
Ease of use8.0/10
Value for money8.0/10
Features & tools8.0/10
API & integrations7.5/10
Support & docs7.5/10

Scores are editorial assessments by the Compare Best AI team on a 0–10 scale.

Expert review

C

CBAI Editorial Team

Compare Best AI · Editorial Team

## Overview

How we tested

Days tested

7 days

Tasks evaluated

  • ·Create proposal → contract → invoice workflow
  • ·Track time and convert to invoice with retainers
  • ·Build project with Gantt, workload, and budget
  • ·Sync accounting via QuickBooks and export reports

Method

Compared against HoneyBook and Dubsado using identical inputs

Reviewer

CBAI Editorial Team

Plans & pricing

Basic

$15/month

Solo users tracking time and simple tasks

  • Time tracking
  • Task management
  • Unlimited projects and clients
  • CRM and service library
  • iOS & Android app
  • Annual price: $9/user/mo billed yearly

Essentials

$25/month

Freelancers needing end‑to‑end client management

  • Everything in Basic
  • Invoices & payments
  • Proposals & contracts
  • All templates, forms & questionnaires
  • Scheduling and client portal
  • Expense & income tracking
  • Annual price: $19/user/mo billed yearly
Most Popular

Premium

$39/month

Teams needing reporting and advanced project tools

  • Everything in Essentials
  • Project insights; workload management; Gantt view
  • Deals pipeline; custom fields & properties
  • Client tasks & messaging
  • Profit & productivity reports
  • Remove Bonsai branding
  • Integrations (QuickBooks, Zapier, Calendly, Google)
  • Annual price: $29/user/mo billed yearly

Elite

$59/month

Growing teams needing controls and onboarding

  • Everything in Premium
  • Custom permissions; timesheet locking
  • Add markup to expenses
  • Xero integration; custom data import
  • 3 users minimum
  • Annual price: $49/user/mo billed yearly

Pricing may vary by region. Always verify on the vendor's website.

Feature comparison

FeatureBonsaiHoneyBookDubsado
Docs & Sales
Proposals & contracts with e‑sign
Client Experience
Client portal
Scheduling
Built‑in scheduler
Projects
Gantt chart view
Resourcing
Workload/resource planning
Accounting
Xero integration
Core Ops
Time tracking
Calendar
Google Calendar integration
Included Partial / add-on Not included

Is it right for you?

Good fit for

Agencies (5–50 seats)

Consolidates pipeline, resourcing, time, and billing with workflow automation and profitability reporting.

Consultancies

Create proposals and contracts, schedule calls, and convert accepted work into projects and invoices seamlessly.

Freelance teams

Per‑seat pricing and role controls make it easy to add collaborators without extra tools.

Operations leads

Gantt, workload, and insights centralize delivery and utilization metrics in one dashboard.

Less suited for

Heavy accounting

Lacks full double‑entry accounting and bank reconciliation—use QuickBooks/Xero for advanced bookkeeping.

Complex procurement

No purchase orders or vendor management modules; focus is client‑service workflows.

User reviews

4.0

Editorial score

5
48%
4
28%
3
6%
2
4%
1
0%

Distribution is estimated from our editorial score. Verified user reviews coming soon.

Use cases

Typical ways teams rely on this tool — from everyday tasks to specialized workflows.

  • Agency project and budget tracking
  • Client proposals and e‑sign contracts
  • Time tracking and timesheet approvals
  • Subscription and retainer invoicing
  • Bookkeeping with income/expense tracking
  • Client portal, forms, and scheduling

Integrations

Reported connectors

Apps and services commonly connected out of the box or via official connectors.

  • QuickBooks Online
  • Zapier
  • Xero

Details

Category

Finance & Trading

Price

  • Basic $15/mo ($9/mo billed yearly)
  • Essentials $25/mo ($19/mo billed yearly)
  • Premium $39/mo ($29/mo billed yearly)
  • Elite $59/mo ($49/mo billed yearly).

Free version

No

Best for

  • Standardizing proposals, contracts, and invoicing
  • Centralizing projects, time, and profitability reporting
  • Replacing point tools with one workflow
  • Scaling teams with roles and permissions.

Frequently asked questions

Bonsai

Bonsai

Finance & Trading

Ready to get started?

Visit the Bonsai website to explore plans and pricing.

Visit website

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