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Microsoft Copilot

by Microsoft

AI assistant enhancing productivity across Microsoft 365 apps.

Reviewed September 2026by CBAI Editorial Team
8.0/10

Score

4.0 out of 5 · our score
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Productivity & Collaboration

Our verdict

Microsoft Copilot integrates AI into Microsoft 365, enhancing productivity through features like AI chat and agent creation. While the free version suits personal use, businesses may find the paid plans more beneficial. Copilot's deep integration with Microsoft apps makes it ideal for users within the Microsoft ecosystem seeking AI assistance.

Overview

Microsoft Copilot is an AI-powered assistant embedded within Microsoft 365 applications, including Word, Excel, PowerPoint, Outlook, and Teams. Developed by Microsoft, it leverages advanced AI models to assist users in drafting content, analyzing data, and automating tasks, thereby enhancing productivity and collaboration. Copilot is available through various plans tailored for individuals, businesses, and enterprises, with pricing and features updated as of 2026.

Score breakdown

Overall score

8.0/10
Output quality8.5/10
Ease of use8.0/10
Value for money7.5/10
Features & tools8.0/10
API & integrations7.0/10
Support & docs7.5/10

Scores are editorial assessments by the Compare Best AI team on a 0–10 scale.

Expert review

C

CBAI Editorial Team

Compare Best AI · Editorial Team

## Overview

How we tested

Days tested

7 days

Tasks evaluated

  • ·Core Productivity & Collaboration workflow test
  • ·Pricing and plan evaluation
  • ·Feature completeness review
  • ·Ease of use and onboarding assessment

Method

Compared against Google Workspace AI and Zoho AI using identical inputs

Reviewer

CBAI Editorial Team

Plans & pricing

Copilot Chat (eligible M365)

$0
  • Web-grounded Copilot Chat at no additional cost on eligible Microsoft 365
  • Try with work account
Most Popular

Microsoft 365 Copilot Business

$18/month
  • Promo vs $21 yearly
  • Add-on for existing Microsoft 365
  • Work IQ, agents, analytics

Business Standard with Copilot

$23.50/month
  • Per user, paid yearly
  • Apps + Copilot built in
  • Up to 300 users

Business Premium with Copilot

$32.00/month
  • Per user, paid yearly
  • Adds advanced security / identity

Pricing may vary by region. Always verify on the vendor's website.

Feature comparison

FeatureMicrosoft CopilotGoogle Workspace AIZoho AIGoogle Chat AISlack AIGoogle WorkspaceZohoGoogle AI BuilderZoho CreatorGoogle Cloud AI
Core
AI-powered assistance in Microsoft 365 apps
Secure, enterprise-ready AI chat
Output
Integration with Microsoft Entra accounts
Ability to create and use agents with Copilot Studio
Pricing
Free plan available
Dev
Public API
Integrations
Included Partial / add-on Not included

Is it right for you?

Good fit for

Individual Users

Personal users seeking AI assistance in Microsoft 365 apps.

Small to Medium Businesses

Organizations needing AI chat and Copilot in select apps.

Large Enterprises

Enterprises requiring scalable AI solutions with advanced features.

Less suited for

Non-Microsoft Ecosystem Users

Users not utilizing Microsoft 365 apps may find limited value.

Budget-Conscious Users

Free plan offers limited features; paid plans may be costly for some.

User reviews

4.0

Editorial score

5
48%
4
28%
3
6%
2
4%
1
0%

Distribution is estimated from our editorial score. Verified user reviews coming soon.

Use cases

Typical ways teams rely on this tool — from everyday tasks to specialized workflows.

  • Work chat
  • Office AI
  • Agents in Microsoft 365

Integrations

Reported connectors

Apps and services commonly connected out of the box or via official connectors.

  • Microsoft Teams
  • Outlook
  • Word
  • PowerPoint
  • Excel
  • Microsoft Entra accounts
  • Copilot Studio

Privacy & compliance

Security & data practices

Highlights we track from the vendor's documentation. Always confirm current terms, subprocessors, and regional policies on their official site.

  • SOC 2
  • GDPR-ready
  • No training on user data

Details

Category

Productivity & Collaboration

Price

  • Business Standard with Copilot $23.50 user/mo yearly
  • Business Premium with Copilot $32.00 user/mo yearly
  • Microsoft 365 Copilot Business add-on originally $21 now $18 user/mo yearly (promo on page). Copilot Chat included at no extra cost on eligible Microsoft 365 plans

Free version

Yes

Best for

Microsoft 365 orgs adding Copilot ($18–$32/user/mo yearly on public business cards)

Frequently asked questions

Microsoft Copilot

Microsoft Copilot

Productivity & Collaboration

Ready to get started?

Visit the Microsoft Copilot website to explore plans and start your free trial.

Try Microsoft Copilot free

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