Plans & pricing
Free trial
$0/one-time
Try Twilio without a card
- Free trial without credit card
- Product-specific free units (e.g. SMS/WhatsApp/email/voice)
- Flex new accounts: 5,000 free active user hours (one-time grant)
Most Popular
Pay-as-you-go Messaging
Usage-based/usage
SMS/RCS/WhatsApp by destination
- US SMS/RCS from $0.0083 per segment + carrier fees
- WhatsApp Twilio fee $0.005 per message + Meta template fees
- Phone number fees from $1.15/mo (US long code leased)
- Committed-use / volume discounts via sales
Twilio Flex
$35
/MAU
Contact center (Flex)
- User + usage: $35 per monthly active user (official Flex pricing, Aug 2026)
- Named user pricing: per named user/month (contract; exact seat rate confirm on Flex pricing)
- Active user hour pricing: usage-based hours model (exact $/hour confirm on Flex pricing)
- Plus metered Twilio channel usage
Pricing may vary by region. Always verify on the vendor's website.
Feature comparison
- Usage-based communications platform (SMS, Voice, WhatsApp, Video, Verify, etc.)
- No single fixed monthly SaaS tier — product-specific pay-as-you-go rates
- Free trial / start without credit card on pricing overview
Details
Category
Marketing
Price
- Free trial then pay-as-you-go
- US SMS/RCS from $0.0083/segment + carrier fees
- WhatsApp Twilio fee $0.005/message + Meta template fees
- US long-code numbers from $1.15/mo. Flex: User+usage $35 per monthly active user (Aug 2026)
- also Named user and Active user hour models (confirm seat/hour rates on Twilio Flex pricing).
Free version
true
Best for
—
Frequently asked questions
Twilio
Marketing
Ready to get started?
Visit the Twilio website to explore plans and start your free trial.
Was this page helpful?
Compare Best AI may earn a commission when you click links on this page. This does not influence our editorial scores or recommendations. Advertiser disclosure