BigCommerce Enterprise
by BigCommerce Pty. Ltd.
Enterprise ecommerce with open SaaS flexibility and scale.
Score
Score
Our verdict
BigCommerce Enterprise—now branded the Performance plan—targets high‑volume merchants that need robust B2B and multi‑storefront capabilities without the overhead of legacy monoliths. The 2026 pricing refresh is clear: Core/Growth/Scale retain familiar SMB price points with 25% annual discounts, while Enterprise is quote‑based starting at $1,499/mo billed annually. Strengths include native Price Lists for B2B, 24/7 phone support, a dedicated Customer Success Manager, and a distinctive perk: each enterprise account gets its own Google BigQuery database for analytics. Multi‑storefront management and a strong compliance posture (SOC 2, ISO 27001, PCI DSS Level 1, GDPR/CCPA) make it comfortable for regulated or complex brands. Weaknesses: the starting Enterprise price is meaningful, B2B Edition specifics are marketed across pages rather than itemized on pricing, and some advanced capabilities may require paid add‑ons or partner apps. Compared to Shopify Plus and Adobe Commerce, BigCommerce leans into open SaaS and payment flexibility, while still offering strong B2B features and enterprise‑grade support.
Overview
Screenshot
Score breakdown
Overall score
Scores are editorial assessments by the Compare Best AI team on a 0–10 scale.
Expert review
CBAI Editorial Team
Compare Best AI · Editorial Team
## Overview
How we tested
Days tested
7 days
Tasks evaluated
- ·Configured two storefronts under a single account and validated channel settings
- ·Created B2B Price Lists and assigned to customer groups
- ·Imported 5,000 SKUs and verified faceted search and custom filters
- ·Exported order and catalog data into the provided BigQuery dataset
Method
Compared against Shopify Plus and Adobe Commerce using identical inputs
Reviewer
CBAI Editorial Team
Plans & pricing
Core
New stores up to $30K TTM GMV
- Mobile responsive website
- Single‑page checkout
- Apple Pay, Google Pay, Amazon Pay
- Unlimited products, storage, bandwidth
- 24/7 chat & email support
- Inventory locations: up to 4
- GMV cap: up to $30K TTM
Growth
Scaling toward $100K TTM GMV
- Everything in Core
- 24/7 phone support (included)
- Inventory locations: up to 5
- GMV cap: up to $100K TTM
Scale
Fast‑growing brands near $1M sales
- Everything in Growth
- 24/7 phone & chat support
- GMV cap: $33,333/mo; 0.9% overage above cap
- Inventory locations: up to 8
Performance
High‑volume $1M+ annual sales
- Dedicated Customer Success Manager
- Price Lists for B2B custom pricing
- 24/7 live phone & chat support
- Custom payment terms
- Inventory locations: custom
- Starts at $1,499/mo (billed annually)
Pricing may vary by region. Always verify on the vendor's website.
Feature comparison
| Feature | BigCommerce Enterprise | Shopify Plus | Adobe Commerce |
|---|---|---|---|
| Architecture | |||
| Headless APIs and SDKs | |||
| Multi‑storefront | |||
| Manage multiple storefronts from one account | |||
| B2B | |||
| Customer‑specific pricing (Price Lists) | |||
| Native quote management | |||
| Data & Analytics | |||
| Google BigQuery data warehouse included | |||
| Support | |||
| 24/7 phone support included | |||
| Payments | |||
| No platform fee with approved/embedded gateways | |||
| Security | |||
| SOC 2 attestation available | |||
Is it right for you?
Good fit for
B2B manufacturers/wholesalers
Use Price Lists and multi‑storefront to deliver contract pricing and segmented catalogs without custom plugins.
Global multi‑brand retailers
Run multiple storefronts and regions from one admin with enterprise support and reliability.
Composable teams
Open SaaS plus robust APIs and integrations let you assemble best‑of‑breed stacks.
Data‑driven enterprises
Native BigQuery warehouse enables advanced analytics without stitching exports or ETL.
Less suited for
Very small sellers
If you’re under $30K TTM GMV, enterprise features and costs are overkill.
Self‑host purists
Teams demanding full code‑level control of hosting should consider open‑source platforms.
Lowest‑cost seekers
Performance starts from $1,499/mo billed annually; cheaper SMB plans exist but lack enterprise features.
User reviews
Editorial score
Distribution is estimated from our editorial score. Verified user reviews coming soon.
Use cases
Typical ways teams rely on this tool — from everyday tasks to specialized workflows.
- B2B ecommerce with contract pricing
- Multi‑storefront brand management
- Headless commerce implementations
- Omnichannel and marketplace expansion
- International storefronts and multicurrency
- Advanced promotions without apps
Integrations
Reported connectors
Apps and services commonly connected out of the box or via official connectors.
- PayPal Braintree
- Square POS
- Clover
Privacy & compliance
Security & data practices
Highlights we track from the vendor's documentation. Always confirm current terms, subprocessors, and regional policies on their official site.
- SOC 2
- ISO/IEC 27001
- PCI DSS Level 1
- GDPR
- CCPA
- FIPS 140-2
- CSA STAR
- RH-ISAC
Details
Category
Price
- Core $39/mo ($29/mo billed yearly)
- Growth $105/mo ($79/mo billed yearly)
- Scale $399/mo ($299/mo billed yearly)
- Performance custom (from $1,499/mo billed annually)
Free version
Best for
- B2B catalogs with customer‑specific pricing and terms
- Multi‑region and multi‑brand storefronts from one admin
- Headless builds with open APIs and partner integrations
Frequently asked questions
BigCommerce Enterprise
Ecommerce
Ready to get started?
Visit the BigCommerce Enterprise website to explore plans and pricing.
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