BugHerd
by Splitrock Studio Pty Ltd
Simplify website feedback with BugHerd's visual tool.
Score
Score
Our verdict
BugHerd is a visual feedback and bug tracking tool that streamlines the process of collecting and managing client feedback on live websites. Its in-context feedback system, automatic screenshot capture, and task tracking features make it a valuable asset for web development teams. While it lacks a public API, its extensive integrations and user-friendly interface compensate for this limitation. The pricing is competitive, with a free trial available, making it accessible for various team sizes and budgets.
Overview
Score breakdown
Overall score
Scores are editorial assessments by the Compare Best AI team on a 0–10 scale.
Expert review
CBAI Editorial Team
Compare Best AI · Editorial Team
## Overview
How we tested
Days tested
7 days
Tasks evaluated
- ·Core Developer workflow test
- ·Pricing and plan evaluation
- ·Feature completeness review
- ·Ease of use and onboarding assessment
Method
Compared against Marker.io and Userback using identical inputs
Reviewer
CBAI Editorial Team
Plans & pricing
Standard
Freelancers and small teams
- 5 members
- Unlimited projects
- Unlimited client users
- 10 GB storage
- Standard integrations
- AI features including MCP and auto-title generation
Studio
Growing agencies
- 10 members
- Everything in Standard
- More storage
- More members
- Enhanced client collaboration
- Share member feedback with clients
- Private team commenting
- Client project board
- Premium integrations
- Enhanced AI features including auto-tagging and similar task detection
Premium
Agencies and larger teams
- 25 members
- Everything in Studio
- Custom branding
- Enhanced client collaboration
- Share member feedback with clients
- Private team commenting
- Client project board
- Premium integrations
- Enhanced AI features including auto-tagging and similar task detection
Custom
Enterprises with complex workflows
- Custom member limit
- Dedicated success manager
- Onboarding & training support
- Secure single sign-on (SSO)
Pricing may vary by region. Always verify on the vendor's website.
Feature comparison
| Feature | BugHerd | Marker.io | Userback |
|---|---|---|---|
| Core | |||
| In-context website feedback | |||
| Automatic screenshot capture with technical details | |||
| Output | |||
| Task tracking with integrated Kanban board | |||
| Client collaboration without login requirements | |||
| Pricing | |||
| Free trial available | |||
| Dev | |||
| Public API | |||
| Integrations | |||
Is it right for you?
Good fit for
Freelancers and small teams
Ideal for those needing efficient client feedback management without complex workflows.
Growing agencies
Suitable for agencies managing multiple projects and clients, requiring enhanced collaboration features.
Agencies and larger teams
Perfect for teams needing advanced features like custom branding and premium integrations.
Less suited for
Enterprises with complex workflows
May require custom solutions beyond standard offerings.
Users seeking a free version
No permanent free plan; only a 7-day trial is available.
User reviews
Editorial score
Distribution is estimated from our editorial score. Verified user reviews coming soon.
Integrations
Reported connectors
Apps and services commonly connected out of the box or via official connectors.
- ["Trello","Slack","GitHub","Jira","Asana","Linear","ClickUp","Monday.com","MS Teams","Zapier"]
Details
Category
Price
- Free trial
- Standard $50/mo
- Studio $80/mo
- Premium $150/mo
- Custom contact us
Free version
Best for
- Website feedback collection
- Bug tracking
- Client collaboration
- Design and development teams
Frequently asked questions
BugHerd
Developer
Ready to get started?
Visit the BugHerd website to explore plans and start your free trial.
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