Constant Contact (AI)
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Constant Contact (AI)

by Constant Contact (Endurance International)

Email marketing made simple for small businesses.

Reviewed March 2026by CBAI Editorial Team
7.0/10

Score

3.5 out of 5 · our score
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Our verdict

Constant Contact is one of the most established email marketing platforms, known for simplicity, reliability, and excellent customer support including phone and live chat. It excels for small businesses and nonprofits that need straightforward email campaigns. The main caveat is higher pricing than competitors and fewer advanced features.

Overview

Constant Contact is a long-established email marketing platform for SMBs, nonprofits, and local businesses, with AI features now assisting copy, segmentation, and campaign setup. It is easy to use and dependable, though pricing becomes less competitive as list sizes grow.

Screenshot

Constant Contact (AI) product screenshot

Score breakdown

Overall score

7.0/10
Output quality7.0/10
Ease of use9.0/10
Value for money6.5/10
Features & tools7.0/10
API & integrations6.5/10
Support & docs8.0/10

Scores are editorial assessments by the Compare Best AI team on a 0–10 scale.

Expert review

C

CBAI Editorial Team

Compare Best AI · Editorial Team

Constant Contact has served small businesses for over 25 years, and its strength lies in simplicity and support. The drag-and-drop editor, template library, and straightforward automation make email marketing accessible to anyone. Phone support — increasingly rare among SaaS tools — is available on all paid plans.

How we tested

Days tested

14 days

Tasks evaluated

  • ·Email campaign creation
  • ·Template selection and editing
  • ·Automation setup
  • ·Support response quality
  • ·Event management
  • ·Social posting

Method

Side-by-side with Mailchimp and Brevo on identical small business campaigns

Reviewer

CBAI Editorial Team

Plans & pricing

Lite

$12/mo (500 contacts)

New businesses starting with email marketing

  • 500 contacts
  • Basic templates
  • Drag-and-drop editor
  • Social posting
  • No automation
  • No A/B testing
Most Popular

Standard

$35/mo (500 contacts)

Growing businesses needing automation and testing

  • Everything in Lite
  • Email automation
  • A/B testing
  • AI content generation
  • Contact segmentation
  • Scheduled sending

Premium

$80/mo (500 contacts)

Established businesses with advanced marketing needs

  • Everything in Standard
  • Advanced segmentation
  • Custom automation paths
  • Revenue reporting
  • Google Ads integration
  • Phone support priority

Pricing may vary by region. Always verify on the vendor's website.

Feature comparison

FeatureConstant Contact (AI)MailchimpBrevo
Email
Email marketing
Support
Phone support (all plans)
Features
Event management
Automation
Advanced automation
Pricing
Free tier
Included Partial / add-on Not included

Is it right for you?

Good fit for

Small businesses

Simple email marketing with phone support that's accessible to non-technical business owners.

Nonprofits

Event management, donation forms, and nonprofit discounts make it popular in the nonprofit sector.

Local businesses

Straightforward campaigns, social posting, and event tools for local marketing.

Less suited for

Value seekers

Brevo and Mailchimp offer more features at lower prices; Constant Contact charges a premium for simplicity.

Advanced automation

ActiveCampaign and HubSpot provide far more sophisticated automation for complex marketing workflows.

E-commerce at scale

Klaviyo and Omnisend offer deeper e-commerce integrations and product recommendation engines.

User reviews

3.5

Editorial score

5
42%
4
25%
3
9%
2
6%
1
2%

Distribution is estimated from our editorial score. Verified user reviews coming soon.

Use cases

Typical ways teams rely on this tool — from everyday tasks to specialized workflows.

  • Email Marketing
  • Event Marketing
  • Social Media
  • Nonprofit Marketing
  • Small Business Marketing

Integrations

Reported connectors

Apps and services commonly connected out of the box or via official connectors.

  • Shopify
  • WooCommerce
  • WordPress
  • Salesforce
  • Zapier
  • Eventbrite
  • QuickBooks
  • Facebook
  • Instagram
  • Google Analytics
  • Canva

Privacy & compliance

Security & data practices

Highlights we track from the vendor's documentation. Always confirm current terms, subprocessors, and regional policies on their official site.

  • GDPR-ready

Details

Category

Niche / Other

Price

  • Lite $12/mo
  • Standard $35/mo
  • Premium $80/mo (500 contacts base)

Free version

No

Best for

  • Small-business email marketing
  • Event and local-business campaigns
  • Nonprofit newsletters and contact nurturing

Frequently asked questions

Constant Contact (AI)

Constant Contact (AI)

Niche / Other

Ready to get started?

Visit the Constant Contact (AI) website to explore plans and pricing.

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