SurveyMonkey (AI)
by Momentive (SurveyMonkey)
The world's most popular online survey platform with AI analysis.
Score
Score
Our verdict
SurveyMonkey is the most recognized online survey platform, offering AI-powered survey creation, analysis, and reporting for customer feedback, employee engagement, and market research. Best for professional surveys. The main caveat is premium pricing for what started as a free tool, and Typeform creates more engaging survey experiences.
Overview
Screenshot
Score breakdown
Overall score
Scores are editorial assessments by the Compare Best AI team on a 0–10 scale.
Expert review
CBAI Editorial Team
Compare Best AI · Editorial Team
SurveyMonkey is the default name in online surveys, trusted by 98% of the Fortune 500. AI features help generate survey questions from goals, analyze open-ended responses with sentiment detection, and surface statistically significant insights.
How we tested
Days tested
14 days
Tasks evaluated
- ·AI survey creation
- ·Response analysis quality
- ·Skip logic complexity
- ·Reporting and export
- ·Statistical analysis
- ·Team collaboration
Method
Side-by-side with Typeform and Google Forms on identical survey projects
Reviewer
CBAI Editorial Team
Plans & pricing
Free
Basic surveys with limited responses
- 10 questions/survey
- 40 responses/survey
- Basic templates
- Data export
- Very limited
- SurveyMonkey branding
Advantage
Individual professionals
- Unlimited questions
- Unlimited responses
- Skip logic
- Custom branding
- Data export
- AI survey builder
Premier
Advanced researchers and analysts
- Everything in Advantage
- Cross-tabulation
- Statistical significance
- Advanced branching
- Phone support
Team
Teams collaborating on surveys
- All Advantage features
- Shared asset library
- Team collaboration
- Admin controls
- Custom themes
Pricing may vary by region. Always verify on the vendor's website.
Feature comparison
| Feature | SurveyMonkey (AI) | Typeform | Google Forms |
|---|---|---|---|
| Surveys | |||
| Professional survey platform | |||
| AI | |||
| AI survey generation | |||
| Analysis | |||
| Statistical analysis | |||
| Sentiment analysis | |||
| Pricing | |||
| Free unlimited responses | |||
Is it right for you?
Good fit for
Customer feedback teams
NPS, CSAT, and CES surveys with AI analysis and reporting for customer experience programs.
HR teams
Employee engagement, pulse surveys, and 360-degree feedback with anonymity and confidentiality.
Market researchers
Professional survey design with statistical analysis, cross-tabulation, and SPSS export.
Less suited for
Engaging form experiences
Typeform's conversational format creates more engaging experiences for lead generation and customer surveys.
Simple feedback collection
Google Forms is free with unlimited responses for basic surveys.
Budget-conscious teams
40-response limit on free plan is very restrictive; Google Forms and Tally offer free unlimited alternatives.
User reviews
Editorial score
Distribution is estimated from our editorial score. Verified user reviews coming soon.
Use cases
Typical ways teams rely on this tool — from everyday tasks to specialized workflows.
- Customer Feedback
- Employee Engagement
- Market Research
- Academic Research
- NPS Surveys
- Event Feedback
Integrations
Reported connectors
Apps and services commonly connected out of the box or via official connectors.
- Salesforce
- HubSpot
- Marketo
- Mailchimp
- Slack
- Microsoft Teams
- Zapier
- Tableau
- Power BI
- Google Sheets
Privacy & compliance
Security & data practices
Highlights we track from the vendor's documentation. Always confirm current terms, subprocessors, and regional policies on their official site.
- SOC 2
- GDPR-ready
- SSO/SAML
Details
Category
Price
- Free (10 questions, 40 responses)
- Advantage $25/user/mo
- Premier $75/user/mo
- Team $25/user/mo
Free version
Best for
- Customer feedback
- employee surveys
- research questionnaire design
Frequently asked questions
SurveyMonkey (AI)
Productivity & Collaboration
Ready to get started?
Visit the SurveyMonkey (AI) website to explore plans and start your free trial.
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