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Acuity Scheduling
Editor's ChoiceMost Popular

Acuity Scheduling

by Squarespace, Inc.

Client scheduling and payments for service businesses.

Reviewed August 2026by CBAI Editorial Team
7.5/10

Score

3.8 out of 5 · our score
Compare
Productivity & Collaboration

Our verdict

Acuity Scheduling remains a top pick in 2026 for service businesses that need more than simple meeting links. Pricing is straightforward with three public tiers—Starter $20/mo ($16/mo billed yearly), Standard $34/$27, and Premium $61/$49—plus Enterprise on request. The value sweet spot is Standard, which adds SMS reminders, gift certificates, and memberships/packages to the Starter toolkit of payments, email reminders, and forms. Premium is aimed at regulated and advanced teams with HIPAA via BAA, white‑labeling, multi‑time‑zone staff support, and API/CSS access. Integrations span Zoom/Google Meet/GoToMeeting, Google/Outlook/iCloud calendars, and Stripe/Square/PayPal. Weaknesses: no permanent free plan; API gated to Premium; and some fitness‑style class workflows require careful setup. Overall, Acuity is a robust, reliable scheduler that scales from solo providers to multi‑location operations, particularly strong where paid bookings, packages, and compliance matter.

Overview

Acuity Scheduling is Squarespace’s appointment and class booking platform for service businesses. It streamlines client self‑scheduling, payments, reminders, and intake forms, with deep integrations and mobile admin apps. Premium adds HIPAA support via BAA for healthcare use, plus API access and white‑labeling for advanced teams. It’s used by solo operators to multi‑location organizations needing reliable, customizable scheduling.

Screenshot

Acuity Scheduling product screenshot

Score breakdown

Overall score

7.5/10
Output quality8.0/10
Ease of use8.0/10
Value for money7.5/10
Features & tools8.0/10
API & integrations7.0/10
Support & docs7.0/10

Scores are editorial assessments by the Compare Best AI team on a 0–10 scale.

Expert review

C

CBAI Editorial Team

Compare Best AI · Editorial Team

## Overview

How we tested

Days tested

7 days

Tasks evaluated

  • ·Set up paid 1:1 session with deposit and reminders
  • ·Create recurring class with capacity and Zoom link
  • ·Configure memberships/packages and sell a gift certificate
  • ·Evaluate API endpoints and embed customization

Method

Compared against Calendly and Setmore using identical inputs

Reviewer

CBAI Editorial Team

Plans & pricing

Starter

$20/month

Solo providers starting out

  • 1 calendar
  • Payments via Stripe, Square, PayPal
  • Email reminders
  • Custom client forms
  • Automatic time‑zone conversion
  • No SMS reminders or gift certificates
Most Popular

Standard

$34/month

Growing teams needing SMS and packages

  • Everything in Starter
  • Up to 6 calendars
  • Text (SMS) reminders
  • Sell memberships and packages
  • Sell gift certificates
  • Video meeting integrations

Premium

$61/month

Healthcare and advanced teams

  • Everything in Standard
  • Up to 36 calendars
  • Sign BAA for HIPAA compliance
  • Hide Acuity logo on scheduling page
  • Multiple staff/location time zones
  • Custom API & CSS

Enterprise

Custom

Large orgs needing unlimited scale

  • Unlimited calendars and scheduling instances
  • VIP account management
  • Additional APIs and centralized admin
  • Contact sales for quote

Pricing may vary by region. Always verify on the vendor's website.

Feature comparison

FeatureAcuity SchedulingCalendlySetmore
Compliance
HIPAA with signed BAA
Commerce
Subscriptions/memberships
Payments
Square payments support
Scheduling
Group classes with capacities
Branding
Remove vendor branding
Messaging
SMS reminders
Developers
Public API
Included Partial / add-on Not included

Is it right for you?

Good fit for

Solo professionals

Automates booking, payments, and reminders without needing a full CRM.

Studios and classes

Handles recurring classes, capacity limits, packages, and memberships neatly.

Clinics and therapists

Premium enables HIPAA with a signed BAA while keeping intake and reminders centralized.

Multi‑staff teams

Separate calendars per staff/location with centralized control and SMS automation.

Less suited for

Free‑only seekers

There’s no permanent free plan—only a 7‑day trial is offered.

Heavy API use on a budget

API access is gated to Premium; cheaper tiers don’t include it.

User reviews

3.8

Editorial score

5
45%
4
26%
3
8%
2
5%
1
1%

Distribution is estimated from our editorial score. Verified user reviews coming soon.

Use cases

Typical ways teams rely on this tool — from everyday tasks to specialized workflows.

  • Sell paid 1:1 sessions Run group classes with capacity limits Collect deposits or full prepayment Automate reminders and follow‑ups Gather client intake data HIPAA‑eligible scheduling (Premium)

Integrations

Reported connectors

Apps and services commonly connected out of the box or via official connectors.

  • Zoom Google Calendar Stripe

Privacy & compliance

Security & data practices

Highlights we track from the vendor's documentation. Always confirm current terms, subprocessors, and regional policies on their official site.

  • HIPAA (Premium with BAA)

Details

Category

Productivity & Collaboration

Price

  • Starter $20/mo ($16/mo billed yearly)
  • Standard $34/mo ($27/mo billed yearly)
  • Premium $61/mo ($49/mo billed yearly)
  • Enterprise custom

Free version

No

Best for

  • Coaches and consultants selling paid sessions
  • Fitness and yoga studios running group classes
  • Health and wellness practices needing HIPAA with BAA
  • Multi‑staff salons and spas managing several calendars.

Frequently asked questions

Acuity Scheduling

Acuity Scheduling

Productivity & Collaboration

Ready to get started?

Visit the Acuity Scheduling website to explore plans and pricing.

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