Formsite
by Formsite
Professional form builder with powerful logic and payment processing
Score
Score
Our verdict
Formsite is a dependable drag-and-drop form builder that has served businesses since 1998, offering solid conditional logic, payment processing, and a broad integration roster. It punches above its weight for data-heavy use cases such as registrations, order forms, and surveys, though its template library and design polish lag behind newer rivals like JotForm and Typeform. Pricing scales steeply relative to features unlocked per tier, and some advanced capabilities — including API access and PDF exports — are gated to higher plans. Teams that prioritise reliability and straightforward data collection over flashy UI will find Formsite a capable, no-nonsense choice.
Overview
Screenshot
Score breakdown
Overall score
Scores are editorial assessments by the Compare Best AI team on a 0–10 scale.
Expert review
CBAI Editorial Team
Compare Best AI · Editorial Team
Formsite has been building web forms since 1998, making it one of the longest-standing players in the online form builder market. With over $500 million in payments processed and billions of form submissions handled, reliability is arguably its strongest card.
How we tested
Days tested
14 days
Tasks evaluated
- ·Hands-on testing of form builder across free and Business plans
- ·Tested conditional logic, multi-page forms, and calculation fields
- ·Evaluated payment processing integration with Stripe
- ·Tested Zapier and Salesforce integrations
- ·Reviewed 44 verified Capterra user reviews
- ·Compared features against Typeform and JotForm
Method
Feature audit against Typeform and JotForm on identical form-building tasks
Reviewer
CBAI Editorial Team
Plans & pricing
Free
Testing the platform with minimal form needs
- 5 forms
- 10 results per form
- 50MB file storage
- 100+ templates
- Drag-and-drop builder
- 24/7/365 support
- Remove branding
- Payment processing
- API access
- PDF exports
- Sub-users
Personal
Freelancers and individuals with light form requirements
- 5 forms
- 500 results per form
- 500MB file storage
- 100+ templates
- Conditional logic
- 24/7/365 support
- Remove branding
- Payment processing
- API access
- PDF exports
Professional
Small businesses needing branding control and API access
- 10 forms
- 1,000 results per form
- 1GB file storage
- Remove branding
- API access
- Payment processing
- Conditional logic & routing
- 24/7/365 support
- PDF exports
- Sub-users
- Unlimited workflows
Business
Growing teams managing multiple forms with collaboration needs
- 25 forms
- 2,500 results per form
- 2GB file storage
- Remove branding
- API access
- Payment processing
- PDF exports
- Unlimited workflows
- 1 sub-user included
- 24/7/365 support
- Conditional logic & routing
Enterprise
Large organisations with extensive form portfolios
- 1,000 forms
- 50,000 results per form
- 10GB file storage
- Remove branding
- API access
- Payment processing
- PDF exports
- Unlimited workflows
- 20 sub-users included
- 24/7/365 priority support
- Conditional logic & routing
Pricing may vary by region. Always verify on the vendor's website.
Feature comparison
| Feature | Formsite | Typeform | JotForm |
|---|---|---|---|
| Form Building | |||
| Drag-and-drop editor | |||
| Multi-page forms | |||
| Logic & Data | |||
| Conditional logic | |||
| Calculation fields | |||
| PDF export of results | |||
| Integrations & API | |||
| Zapier integration | |||
| Payment processing built-in | |||
| Pricing & Access | |||
| Usable free plan | |||
| 24/7 support on all plans | |||
Is it right for you?
Good fit for
Nonprofit organisations
Formsite is widely used by nonprofits for volunteer registration, donor intake, and event sign-ups thanks to reliable conditional logic and 24/7 support on all plans.
Order form workflows
Built-in payment integrations with Stripe, PayPal, Braintree, and Authorize.net make it a strong choice for teams collecting payments directly through forms.
Small business teams
The drag-and-drop builder and solid template library let small teams launch professional forms quickly without any developer involvement.
HR and recruiting
Job application forms, reference collection, and employee intake workflows are common use cases where Formsite's conditional routing and file upload fields shine.
Data-driven researchers
Built-in charts, graphs, and data export to CSV/Excel make it practical for academics and analysts who need to visualise survey results quickly.
Less suited for
Design-first teams
Teams that prioritise visually stunning, brand-forward forms will find Typeform or JotForm offer significantly more polish and modern UI options.
High-volume free users
The free tier caps at 10 results per form, making it practically unusable for any real data collection without upgrading.
Advanced workflow automation
Organisations needing approval chains, e-signatures, or complex multi-step automations will outgrow Formsite quickly and should consider Formstack or JotForm.
User reviews
Editorial score
Distribution is estimated from our editorial score. Verified user reviews coming soon.
Use cases
Typical ways teams rely on this tool — from everyday tasks to specialized workflows.
- Event Registration
- Customer Feedback Surveys
- Lead Generation
- Order Forms
- Job Application Forms
- Nonprofit Donor Registration
- Patient Intake Forms
- Research Surveys
Integrations
Reported connectors
Apps and services commonly connected out of the box or via official connectors.
- Salesforce
- Google Sheets
- Google Drive
- Google Calendar
- Dropbox
- Box
- Microsoft OneDrive
- Mailchimp
- Constant Contact
- Slack
- Amazon S3
- Zapier
- Stripe
- PayPal
- Braintree
- Authorize.net
Privacy & compliance
Security & data practices
Highlights we track from the vendor's documentation. Always confirm current terms, subprocessors, and regional policies on their official site.
- GDPR-ready
- SSO/SAML
Details
Category
Price
- Free
- Personal $21/mo
- Professional $34/mo
- Business $59/mo
- Enterprise $209/mo
Free version
Best for
- Advanced online forms
- Registration workflows
- Secure data collection
Frequently asked questions
Formsite
Automation & AI Ops
Ready to get started?
Visit the Formsite website to explore plans and start your free trial.
Was this page helpful?
Compare Best AI may earn a commission when you click links on this page. This does not influence our editorial scores or recommendations. Advertiser disclosure