Formsite
by Formsite
Professional form builder with powerful logic and payment processing
Score
Score
Our verdict
Formsite is a dependable drag-and-drop form builder that has served businesses since 1998, offering solid conditional logic, payment processing, and a broad integration roster. It punches above its weight for data-heavy use cases such as registrations, order forms, and surveys, though its template library and design polish lag behind newer rivals like JotForm and Typeform. Pricing scales steeply relative to features unlocked per tier, and some advanced capabilities — including API access and PDF exports — are gated to higher plans. Teams that prioritise reliability and straightforward data collection over flashy UI will find Formsite a capable, no-nonsense choice.
Overview
Screenshot
Score breakdown
Overall score
Scores are editorial assessments by the Compare Best AI team on a 0–10 scale.
Expert review
CBAI Editorial Team
Compare Best AI · Editorial Team
Formsite has been building web forms since 1998, making it one of the longest-standing players in the online form builder market. With over $500 million in payments processed and billions of form submissions handled, reliability is arguably its strongest card.
How we tested
Days tested
14 days
Tasks evaluated
- ·Hands-on testing of form builder across free and Business plans
- ·Tested conditional logic, multi-page forms, and calculation fields
- ·Evaluated payment processing integration with Stripe
- ·Tested Zapier and Salesforce integrations
- ·Reviewed 44 verified Capterra user reviews
- ·Compared features against Typeform and JotForm
Method
Feature audit against Typeform and JotForm on identical form-building tasks
Reviewer
CBAI Editorial Team
Plans & pricing
Free
Trying Formsite
- Forms: 5
- Results per form: 10
- Items per form: 100
- File space: 50MB
- Branding removal: not included
- Save & Return: not included
- Payment integrations: not included
- API access: not included
Personal
Small surveys
- Forms: 5
- Results per form: 500
- Items per form: 1,000
- File space: 500MB
- Email notifications/mo: 500
- Export CSV/Excel: included
- Payments & integrations: not included on Personal per matrix empty cells
Professional
Integrations and Save & Return
- Forms: 10
- Results per form: 1,000
- File space: 1GB
- Scheduled exports: 1
- Save & Return: included
- Payment integrations (Stripe/PayPal/etc.): included
- Third-party integrations & API: included
- Branding free: not included
- Sub-users: not included
Business
PDF workflows and sub-users
- Forms: 25
- Results per form: 2,500
- File space: 2GB
- Email notifications/mo: 2,500
- Scheduled exports: 25
- Sub-users: 1 included (+$10/mo each add-on per pricing page)
- PDF Results unlimited; Custom Results Docs add-on $50/mo
- Workflows: unlimited
- Branding removal & 2FA: included
Business+
Between Business and legacy Enterprise
- Listed on formsite.com/pricing at $84/mo
- Detailed limits not published on /detailed/ (Enterprise standard plan discontinued 2024—contact for custom)
Pricing may vary by region. Always verify on the vendor's website.
Feature comparison
| Feature | Formsite | Typeform | JotForm |
|---|---|---|---|
| Form Building | |||
| Drag-and-drop editor | |||
| Multi-page forms | |||
| Logic & Data | |||
| Conditional logic | |||
| Calculation fields | |||
| PDF export of results | |||
| Integrations & API | |||
| Zapier integration | |||
| Payment processing built-in | |||
| Pricing & Access | |||
| Usable free plan | |||
| 24/7 support on all plans | |||
Is it right for you?
Good fit for
Nonprofit organisations
Formsite is widely used by nonprofits for volunteer registration, donor intake, and event sign-ups thanks to reliable conditional logic and 24/7 support on all plans.
Order form workflows
Built-in payment integrations with Stripe, PayPal, Braintree, and Authorize.net make it a strong choice for teams collecting payments directly through forms.
Small business teams
The drag-and-drop builder and solid template library let small teams launch professional forms quickly without any developer involvement.
HR and recruiting
Job application forms, reference collection, and employee intake workflows are common use cases where Formsite's conditional routing and file upload fields shine.
Data-driven researchers
Built-in charts, graphs, and data export to CSV/Excel make it practical for academics and analysts who need to visualise survey results quickly.
Less suited for
Design-first teams
Teams that prioritise visually stunning, brand-forward forms will find Typeform or JotForm offer significantly more polish and modern UI options.
High-volume free users
The free tier caps at 10 results per form, making it practically unusable for any real data collection without upgrading.
Advanced workflow automation
Organisations needing approval chains, e-signatures, or complex multi-step automations will outgrow Formsite quickly and should consider Formstack or JotForm.
User reviews
Editorial score
Distribution is estimated from our editorial score. Verified user reviews coming soon.
Use cases
Typical ways teams rely on this tool — from everyday tasks to specialized workflows.
- Event Registration
- Customer Feedback Surveys
- Lead Generation
- Order Forms
- Job Application Forms
- Nonprofit Donor Registration
- Patient Intake Forms
- Research Surveys
Integrations
Reported connectors
Apps and services commonly connected out of the box or via official connectors.
- Salesforce
- Google Sheets
- Google Drive
- Google Calendar
- Dropbox
- Box
- Microsoft OneDrive
- Mailchimp
- Constant Contact
- Slack
- Amazon S3
- Zapier
- Stripe
- PayPal
- Braintree
- Authorize.net
Privacy & compliance
Security & data practices
Highlights we track from the vendor's documentation. Always confirm current terms, subprocessors, and regional policies on their official site.
- GDPR-ready
- SSO/SAML
Details
Category
Price
- Free $0 (5 forms, 10 results/form, 50MB)
- Personal from $21/mo or $249.95/yr (pricing card) / $24.95 mo on detailed matrix
- Professional $34–$39.95/mo
- Business $59–$69.95/mo or $699.95/yr
- Business+ $84/mo (pricing page). 14-day Professional trial.
Free version
Best for
- Advanced online forms
- Registration workflows
- Secure data collection
Frequently asked questions
Formsite
Automation & AI Ops
Ready to get started?
Visit the Formsite website to explore plans and start your free trial.
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