Nutshell (AI)
by Nutshell
User-friendly CRM with AI-powered email sequences and built-in marketing
Score
Score
Our verdict
Nutshell is a user-friendly CRM with built-in email marketing, AI email writing, and excellent customer support for small B2B teams.
Overview
Screenshot
Score breakdown
Overall score
Scores are editorial assessments by the Compare Best AI team on a 0–10 scale.
Expert review
CBAI Editorial Team
Compare Best AI · Editorial Team
Nutshell is a CRM designed for small B2B sales teams who want an easy-to-use system with built-in marketing tools. It's known for exceptional customer support and a friendly, modern interface.
How we tested
Days tested
14 days
Tasks evaluated
- ·CRM setup
- ·Pipeline management
- ·AI email writing
- ·Email marketing campaign
- ·Reporting
Method
Compared against Pipedrive and HubSpot for small team CRM
Reviewer
CBAI Editorial Team
Plans & pricing
Foundation
Small teams starting with CRM + AI basics
- 10 AI outcomes/month
- Unlimited contacts and storage
- Email and calendar sync
- AI Chatbot
- Form builder and landing pages
- AI Agent Marketplace
- Webchat included
Growth
Teams needing lead assignment and activity reporting
- Everything in Foundation
- 20 AI outcomes/month
- Activity reports
- Sales quotas
- Lead assignment rules
- Custom stage goals
- Hot leads
Pro
Growing sales teams needing automation
- Everything in Growth
- 40 AI outcomes/month
- 5 custom pipelines
- Advanced reporting
- Sales automation
- AI lead recaps and next steps
- Meeting scheduler
Business
Multi-team orgs needing more AI and pipelines
- 100 AI outcomes/month
- 10 custom pipelines
- Advanced meeting scheduler
- Audit log and changelog
- Send email templates from Gmail and Outlook
- Additional teams and territories
Enterprise
Enterprises needing SSO and advanced data access
- 150 AI outcomes/month
- Unlimited pipelines
- Unlimited custom fields
- Enterprise SSO
- SQL data access
- Phone support
Pricing may vary by region. Always verify on the vendor's website.
Feature comparison
| Feature | Nutshell (AI) | Pipedrive | HubSpot |
|---|---|---|---|
| Marketing | |||
| Built-in email marketing | |||
| Support | |||
| Free onboarding + live support | |||
| AI | |||
| AI email writing | |||
Is it right for you?
Good fit for
Small B2B teams
Designed for 5-50 user teams with clear, simple workflows
Teams needing great support
Live chat, phone, and free onboarding on all plans
CRM + marketing combo
Built-in email campaigns eliminate need for separate tool
Less suited for
Large organizations
Limited customization and scalability past 50 users
Complex automation
Workflow rules are simpler than HubSpot or ActiveCampaign
Enterprise needs
Lacks advanced permissions, SSO, and governance
User reviews
Editorial score
Distribution is estimated from our editorial score. Verified user reviews coming soon.
Use cases
Typical ways teams rely on this tool — from everyday tasks to specialized workflows.
- B2B CRM
- Sales pipeline
- Email marketing
- Lead management
- AI email writing
Integrations
Reported connectors
Apps and services commonly connected out of the box or via official connectors.
- Google Workspace
- Microsoft 365
- Mailchimp
- Zapier
- Slack
- QuickBooks
- Intercom
- Unbounce
Privacy & compliance
Security & data practices
Highlights we track from the vendor's documentation. Always confirm current terms, subprocessors, and regional policies on their official site.
- GDPR-ready
Details
Category
Price
- Foundation $13/user/mo annual ($19 monthly)
- Growth $25 annual ($32 monthly)
- Pro $42 annual ($49 monthly)
- Business $59 annual ($67 monthly)
- Enterprise $79 annual ($89 monthly)
- 14-day free trial
Free version
Best for
- SMB pipeline management
- sales plus email marketing
- easy CRM adoption
Frequently asked questions
Nutshell (AI)
Sales & CRM
Ready to get started?
Visit the Nutshell (AI) website to explore plans and start your free trial.
Was this page helpful?
Compare Best AI may earn a commission when you click links on this page. This does not influence our editorial scores or recommendations. Advertiser disclosure