Close (AI)
by Close Inc. (Elastic Inc.)
CRM built for inside sales teams that close deals fast.
Score
Score
Our verdict
Close is a CRM purpose-built for inside sales, with built-in power dialer, email sequences, SMS, and AI that helps reps sell faster. It eliminates the need for separate outreach tools. Best for SDR teams and startups with outbound sales motions. The main caveat is no marketing features and less customization than Salesforce.
Overview
Screenshot
Score breakdown
Overall score
Scores are editorial assessments by the Compare Best AI team on a 0–10 scale.
Expert review
CBAI Editorial Team
Compare Best AI · Editorial Team
Close combines CRM, calling, email, and SMS into one platform designed for speed. The power dialer lets reps make calls directly from the CRM. Email sequences automate follow-up. AI helps write emails and prioritize leads.
How we tested
Days tested
14 days
Tasks evaluated
- ·Power dialer workflow
- ·Email sequence setup
- ·Pipeline management
- ·AI email quality
- ·Reporting depth
- ·CRM speed
Method
Side-by-side with HubSpot and Pipedrive on identical sales workflows
Reviewer
CBAI Editorial Team
Plans & pricing
Startup
Small sales teams starting outbound
- Pipeline management
- Built-in calling
- Email integration
- Lead management
- Basic reporting
- No power dialer
- No AI features
Professional
Growing inside sales teams
- Everything in Startup
- Power dialer
- Email sequences
- AI email writing
- Call recording
- Custom activities
Enterprise
Established sales organizations
- Everything in Professional
- Predictive dialer
- Voicemail drop
- Advanced reporting
- Custom objects
- Priority support
Pricing may vary by region. Always verify on the vendor's website.
Feature comparison
| Feature | Close (AI) | HubSpot | Pipedrive |
|---|---|---|---|
| Communication | |||
| Built-in dialer | |||
| Email sequences | |||
| Built-in SMS | |||
| Pricing | |||
| Under $50/user/month | |||
Is it right for you?
Good fit for
Inside sales teams
CRM with built-in dialer, email, and SMS means reps never leave the CRM to make calls or send follow-ups.
SDR teams
Power dialer and email sequences accelerate outbound prospecting velocity.
Startups
Fast setup and all communication tools in one CRM gets sales teams productive quickly.
Less suited for
Marketing teams
No marketing features; HubSpot combines CRM with marketing automation.
Enterprise customization
Salesforce offers deeper customization for complex enterprise sales processes.
Field sales teams
Close is for phone/email sales; field sales teams need Salesforce or custom mobile CRMs.
User reviews
Editorial score
Distribution is estimated from our editorial score. Verified user reviews coming soon.
Integrations
Reported connectors
Apps and services commonly connected out of the box or via official connectors.
- ["[\"Zapier\", \"Zoom\", \"Gmail\", \"Outlook\", \"Slack\", \"HubSpot\", \"Segment\", \"Clearbit\", \"API\"]"]
Details
Category
Price
- Startup $49/user/mo
- Professional $99/user/mo
- Enterprise $139/user/mo
Free version
Best for
- Outbound sales teams needing calling and CRM together
- AI call summaries and rep productivity
- Startup and SMB pipeline management
Frequently asked questions
Close (AI)
Sales & CRM
Ready to get started?
Visit the Close (AI) website to explore plans and pricing.
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