Privy
Editor's Choice

Privy

by Privy (an Attentive company)

Pop-ups, email, and SMS for ecommerce growth.

Reviewed September 2026by CBAI Editorial Team
7.0/10

Score

3.5 out of 5 · our score

Our verdict

Privy, now part of Attentive, bundles onsite pop-ups with email marketing and an optional, credit-based SMS add-on targeted at ecommerce brands. The standout is its onsite toolkit—templates, advanced targeting, A/B testing, landing pages, and even cart-saver pop-ups—paired with unlimited email sends priced by mailable contacts. Pricing transparency is decent, but costs scale on two axes: contacts for email and monthly page views for displays. SMS is sensibly metered but currently limited to the US and Canada, with AU/UK listed as coming soon. For small to mid-sized Shopify or BigCommerce stores focused on list growth and core automations like welcome and abandoned cart, Privy is solid value starting at $24 for displays or $30 for email. However, larger programs needing deep segmentation, predictive analytics, or global SMS reach may find better fit in more advanced ESPs like Klaviyo. The 15-day, no-card trial makes testing low-risk.

Overview

Privy, an Attentive company, provides onsite pop-ups, email marketing, and SMS to help ecommerce brands acquire, convert, and retain customers. It offers unlimited email sends priced by mailable contacts, advanced targeting and A/B testing for displays, and a credit-based SMS add-on. Privy integrates with Shopify, BigCommerce, Wix, Klaviyo, and Mailchimp, serving small to mid-sized merchants looking for a streamlined growth stack.

Screenshot

Privy product screenshot

Score breakdown

Overall score

7.0/10
Output quality7.5/10
Ease of use8.0/10
Value for money7.0/10
Features & tools7.5/10
API & integrations5.0/10
Support & docs6.0/10

Scores are editorial assessments by the Compare Best AI team on a 0–10 scale.

Expert review

C

CBAI Editorial Team

Compare Best AI · Editorial Team

## Overview

How we tested

Days tested

7 days

Tasks evaluated

  • ·Build and A/B test a pop-up with exit-intent
  • ·Set up welcome and cart-abandon email automations
  • ·Import contacts and send a promotional campaign
  • ·Send an SMS broadcast using credit-based billing

Method

Compared against Klaviyo and Omnisend using identical inputs

Reviewer

CBAI Editorial Team

Plans & pricing

SMS add-on

$0/month
  • Monthly credits:
  • How many do I need?
  • per month
  • Credits rollover to next billing period
  • 15-day free trial
  • No credit card required
  • per month
  • Get started

Email

$30/month
  • Mailable contacts:
  • per month
  • Only pay for mailable contacts
  • Send unlimited emails

Pricing may vary by region. Always verify on the vendor's website.

Feature comparison

FeaturePrivyKlaviyoOmnisend
Integrations
Shopify integration
Onsite
Built-in pop-up/flyout builder
Automation
Abandoned cart automation
Messaging
Native SMS marketing (add-on)
Optimization
A/B testing for displays
Attribution
Revenue attribution dashboard
Included Partial / add-on Not included

Is it right for you?

Good fit for

Early-stage Shopify stores

Fast, template-driven pop-ups and basic automations with pricing that starts low and scales with growth.

Brands prioritizing list growth

High-converting onsite displays, A/B testing, and advanced triggers to capture more subscribers.

Owners needing simple automations

Prebuilt welcome, cart saver, and win-back flows without complex setup.

Teams adding SMS alongside email

Credit-based SMS add-on to layer texts on top of email campaigns in US/CA.

Less suited for

Enterprise email programs

If you need deep segmentation, predictive analytics, and intricate multichannel orchestration, dedicated enterprise ESPs fit better.

Global SMS-first marketers

SMS is currently supported only in the US & Canada; AU/UK are listed as coming soon.

Fixed-budget stores at high traffic

Billing scales on both contacts and page views; costs can rise as both grow.

User reviews

3.5

Editorial score

5
42%
4
25%
3
9%
2
6%
1
2%

Distribution is estimated from our editorial score. Verified user reviews coming soon.

Use cases

Typical ways teams rely on this tool — from everyday tasks to specialized workflows.

  • Grow email list with pop-ups
  • Reduce cart abandonment
  • Run win-back email automations
  • SMS promotions in US/Canada

Integrations

Reported connectors

Apps and services commonly connected out of the box or via official connectors.

  • Shopify
  • BigCommerce
  • Wix
  • Klaviyo
  • Mailchimp

Details

Category

Ecommerce

Price

  • SMS add-on $0
  • Email $30/mo

Free version

Yes

Best for

  • Capturing subscribers with pop-ups and flyouts
  • Sending automated welcome and abandoned cart emails
  • Running cart-saver and win-back automations
  • Layering in US/CA SMS promotions

Frequently asked questions

Privy

Privy

Ecommerce

Ready to get started?

Visit the Privy website to explore plans and start your free trial.

Try Privy free

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