Otter.ai
by Otter.ai (AISense Inc.)
AI meeting assistant that transcribes, summarizes, and acts.
Score
Score
Our verdict
Otter.ai is the most popular AI meeting assistant, automatically joining your Zoom, Google Meet, and Teams calls to transcribe conversations, generate summaries, and extract action items. It excels for professionals who attend frequent meetings and need searchable, shareable records. The main caveat is transcription accuracy with accents and overlapping speakers, and the free tier's limited monthly minutes.
Overview
Screenshot
Score breakdown
Overall score
Scores are editorial assessments by the Compare Best AI team on a 0–10 scale.
Expert review
CBAI Editorial Team
Compare Best AI · Editorial Team
Otter.ai has become the go-to AI meeting assistant for millions of professionals, automatically joining virtual meetings, transcribing conversations in real-time, and generating structured summaries with action items. In a world where meeting overload is a universal complaint, Otter provides a practical solution: attend fewer meetings while staying informed through AI-generated notes.
How we tested
Days tested
14 days
Tasks evaluated
- ·Zoom meeting transcription accuracy
- ·Google Meet auto-join test
- ·Summary quality assessment
- ·Action item extraction accuracy
- ·Multi-speaker identification
- ·Search across meeting history
Method
Side-by-side with Fireflies.ai and manual notes on identical meetings
Reviewer
CBAI Editorial Team
Plans & pricing
Free
Professionals with a light meeting schedule
- 300 minutes/month
- 30 min per conversation
- AI summaries
- Otter AI Chat
- Speaker identification
- No OtterPilot auto-join
- No custom vocabulary
Pro
Professionals attending frequent meetings daily
- 1,200 minutes/month
- 90 min per conversation
- OtterPilot for Zoom and Meet
- Advanced search
- Custom vocabulary
- Priority email support
- Export to Word/SRT
Business
Teams needing shared meeting intelligence with admin controls
- 6,000 minutes/month
- 4-hour conversations
- OtterPilot for Teams
- Admin controls
- Usage analytics
- Tag and assign action items
- Priority support
Enterprise
Large organizations with compliance and unlimited transcription needs
- Unlimited minutes
- Advanced security controls
- SSO and SCIM
- Custom data retention
- Compliance features
- Dedicated support
- API access
Pricing may vary by region. Always verify on the vendor's website.
Feature comparison
| Feature | Otter.ai | Fireflies.ai | Rev |
|---|---|---|---|
| Transcription | |||
| Real-time transcription | |||
| Speaker identification | |||
| AI Features | |||
| Auto meeting summaries | |||
| Action item extraction | |||
| AI chat over transcripts | |||
| Automation | |||
| Auto-join meetings | |||
| Integration | |||
| CRM integration | |||
| Pricing | |||
| Free tier (300+ min) | |||
Is it right for you?
Good fit for
Product managers
Capture every feature discussion, decision, and action item across dozens of weekly meetings automatically.
Sales teams
Log call highlights and follow-ups to CRM automatically; never miss a prospect's requirements.
Executives
Stay informed on meetings you couldn't attend through AI summaries and searchable transcripts.
Students and researchers
Record and transcribe lectures, interviews, and focus groups for easy review and citation.
Less suited for
Non-English meetings
Otter works best for English; accuracy drops significantly for other languages and heavy accents.
Offline recording needs
Otter requires internet connectivity for AI transcription; offline recording has limited functionality.
Music or media transcription
Otter is optimized for speech; it cannot transcribe music lyrics, sound effects, or non-speech audio.
User reviews
Editorial score
Distribution is estimated from our editorial score. Verified user reviews coming soon.
Use cases
Typical ways teams rely on this tool — from everyday tasks to specialized workflows.
- Meeting Notes
- Sales Call Recording
- Interview Transcription
- Lecture Recording
- Team Collaboration
- Content Repurposing
- Compliance Recording
Integrations
Reported connectors
Apps and services commonly connected out of the box or via official connectors.
- Zoom
- Google Meet
- Microsoft Teams
- Google Calendar
- Outlook Calendar
- Slack
- Salesforce
- HubSpot
- Notion
- Dropbox
- iOS
- Android
Privacy & compliance
Security & data practices
Highlights we track from the vendor's documentation. Always confirm current terms, subprocessors, and regional policies on their official site.
- SOC 2
- GDPR-ready
- SSO/SAML
Details
Category
Price
- Free (300 min)
- Pro $16.99/mo
- Business $30/user/mo
- Enterprise custom
Free version
Best for
- Real-time meeting transcription and live collaboration
- Building searchable meeting archives across the organization
- Individual professionals needing accurate, fast transcripts
Frequently asked questions
Otter.ai
Productivity & Collaboration
Ready to get started?
Visit the Otter.ai website to explore plans and start your free trial.
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