Pipedrive (AI)
by Pipedrive OÜ
AI-powered sales CRM built for small teams that close deals.
Score
Score
Our verdict
Pipedrive is the most sales-focused CRM on the market, with a visual pipeline that makes deal management intuitive and AI features that score leads, suggest next steps, and automate follow-ups. It excels for small sales teams who need a simple CRM without the complexity of HubSpot or Salesforce. The main caveat is limited marketing features and reporting compared to full-suite CRMs.
Overview
Screenshot
Score breakdown
Overall score
Scores are editorial assessments by the Compare Best AI team on a 0–10 scale.
Expert review
CBAI Editorial Team
Compare Best AI · Editorial Team
Pipedrive is built around a visual sales pipeline that makes tracking deals through stages intuitive. Drag deals between stages, see the whole pipeline at a glance, and focus on actions rather than data entry. AI features enhance this with lead scoring, deal probability predictions, and automated activity suggestions.
How we tested
Days tested
14 days
Tasks evaluated
- ·Pipeline setup and deal management
- ·AI Sales Assistant accuracy
- ·Email integration and tracking
- ·Automation workflow building
- ·Reporting and forecasting
- ·Mobile app experience
Method
Side-by-side with HubSpot Starter and Salesforce Starter on identical sales workflows
Reviewer
CBAI Editorial Team
Plans & pricing
Essential
Small teams getting started with pipeline-based CRM
- Visual pipeline
- Contact management
- Email integration
- Meeting scheduler
- Basic reporting
- No AI features
- No automation
Advanced
Growing teams needing automation and email tracking
- Everything in Essential
- Workflow automation
- Email tracking
- Smart contact data
- Group emailing
- Recurring revenue tracking
Power
Teams wanting AI-powered sales insights and forecasting
- Everything in Advanced
- AI Sales Assistant
- Revenue forecasting
- Projects management
- Phone support
- Custom fields
Enterprise
Large sales teams with advanced security and customization
- Everything in Power
- Enhanced security
- Implementation support
- Custom reporting
- Unlimited automations
- Priority support
Pricing may vary by region. Always verify on the vendor's website.
Feature comparison
| Feature | Pipedrive (AI) | HubSpot | Salesforce |
|---|---|---|---|
| Sales | |||
| Visual sales pipeline | |||
| AI deal scoring | |||
| Ease | |||
| Setup in under 1 day | |||
| Marketing | |||
| Marketing automation | |||
| Content management | |||
| Pricing | |||
| Under $15/user/month plan | |||
| Free tier | |||
Is it right for you?
Good fit for
Small sales teams
Visual pipeline makes deal tracking intuitive; AI suggests next actions to close deals faster.
Real estate agents
Pipeline-based workflow perfectly matches the deal stages in property sales and rentals.
Agencies
Track proposals, pitches, and client deals through visual stages with automation.
SMBs
Affordable pricing and simple setup get sales teams productive within a day.
Less suited for
Marketing-heavy teams
HubSpot provides far better marketing automation, content tools, and lead nurturing capabilities.
Enterprise with complex needs
Salesforce offers deeper customization, advanced analytics, and broader ecosystem for enterprise CRM.
Customer service teams
Pipedrive focuses on sales; Zendesk or Freshdesk are better for support ticket management.
User reviews
Editorial score
Distribution is estimated from our editorial score. Verified user reviews coming soon.
Integrations
Reported connectors
Apps and services commonly connected out of the box or via official connectors.
- ["[\"Gmail\", \"Outlook\", \"Google Calendar\", \"Slack\", \"Zoom\", \"Zapier\", \"Make\", \"Mailchimp\", \"QuickBooks\", \"Xero\", \"Trello\", \"Asana\", \"Stripe\"]"]
Details
Category
Price
- Essential $14/user/mo
- Advanced $29/user/mo
- Power $64/user/mo
- Enterprise $99/user/mo
Free version
Best for
- Pipeline-based sales management
- AI-assisted deal prioritization and forecasting
- SMB outbound and account management
Frequently asked questions
Pipedrive (AI)
Sales & CRM
Ready to get started?
Visit the Pipedrive (AI) website to explore plans and pricing.
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