Mural
by Tactivos, Inc. d/b/a Mural
Enterprise-ready visual whiteboards for teams.
Score
Score
Our verdict
Mural remains a strong choice for teams that need frictionless visual collaboration with governance options. The updated 2026 pricing is straightforward: a genuinely usable Free tier, an affordable Team+ at $12 monthly ($9.99 billed yearly), Business at $17.99 billed annually with SSO and unlimited guests, and Enterprise for data residency, BYOK, SCIM, and audit logs. Facilitation Superpowers and Mural AI are standouts for running workshops and synthesizing sticky‑note chaos quickly. Integrations with Microsoft 365, Jira, Slack, Zoom, and more fit modern workflows. Downsides: the public API is integration‑oriented rather than a full board automation SDK, and Business monthly pricing isn’t listed. Also, Mural is not HIPAA compliant, so avoid PHI use cases. Against Miro and FigJam, Mural’s guest model and enterprise encryption options are competitive, though rivals match or exceed it on developer extensibility. Overall, great usability and value for workshops, agile rituals, and cross‑functional planning.
Overview
Screenshot
Score breakdown
Overall score
Scores are editorial assessments by the Compare Best AI team on a 0–10 scale.
Expert review
CBAI Editorial Team
Compare Best AI · Editorial Team
## Overview
How we tested
Days tested
7 days
Tasks evaluated
- ·Ran a remote workshop with timer, voting, and private mode
- ·Used Mural AI to cluster and summarize 300+ stickies
- ·Invited guests and visitors; verified SSO and permissions
- ·Synced tasks via Jira and collaborated in Microsoft Teams
Method
Compared against Miro and FigJam using identical inputs
Reviewer
CBAI Editorial Team
Plans & pricing
Free
Individuals and teams trying Mural
- Unlimited murals with 3 editable at a time
- Unlimited visitors (view-only)
- Open rooms
- All visual collaboration tools
Team+
Small teams collaborating frequently
- Everything in Free
- Unlimited editable murals
- Unlimited visitors with editing rights
- Private rooms
- Mural AI
- Basic integrations (Zoom, Webex, etc.)
- $9.99 per member/mo billed annually also available
Business
Cross‑team collaboration with SSO and guests
- Everything in Team+
- Single sign-on (SAML 2.0)
- Unlimited external guests
- Advanced integrations (Azure, GitHub, Okta, etc.)
- Priority support; invoice payment
- LUMA frameworks
- $17.99 per member/mo billed annually; monthly price not shown
Enterprise
Large orgs needing advanced governance
- Everything in Business
- Multiple workspaces; advanced admin controls
- SCIM user/group management
- Audit logs & reporting APIs
- Require 2FA for members and guests
- Data residency; BYOK encryption
- Premier support; expert training
Pricing may vary by region. Always verify on the vendor's website.
Feature comparison
| Feature | Mural | Miro | FigJam |
|---|---|---|---|
| Security | |||
| SSO (SAML) support | |||
| SCIM user provisioning | |||
| BYOK/customer‑managed keys | |||
| Governance | |||
| Data residency options | |||
| Access | |||
| Unlimited guest collaborators | |||
| Visitors can edit without an account | |||
Is it right for you?
Good fit for
Facilitators and consultants
Built‑in facilitation tools and templates make workshops, retros, and discovery sessions run smoothly.
Product and design teams
Turn messy ideation into action with AI clustering, templates, and integrations to PM/dev tools.
Large enterprises
Governance features like SSO, SCIM, audit logs, data residency, and BYOK support compliance needs.
Less suited for
HIPAA/FERPA workloads
Mural is not HIPAA compliant and states it isn’t a Business Associate; avoid regulated PHI/FERPA data.
Heavy custom automation
Public API is oriented to integrations; complex, programmatic board control is limited versus developer‑centric platforms.
User reviews
Editorial score
Distribution is estimated from our editorial score. Verified user reviews coming soon.
Use cases
Typical ways teams rely on this tool — from everyday tasks to specialized workflows.
- Design sprint facilitation
- Agile ceremonies and retros
- Product discovery mapping
- Stakeholder workshops
- Research synthesis
- Roadmapping and prioritization
Integrations
Reported connectors
Apps and services commonly connected out of the box or via official connectors.
- Microsoft Teams
- Jira
- Slack
Privacy & compliance
Security & data practices
Highlights we track from the vendor's documentation. Always confirm current terms, subprocessors, and regional policies on their official site.
- SOC 2 Type 2
- ISO 27001
- SOC 3
- GDPR
- CCPA
- Microsoft 365 certified
- Microsoft SSPA
Details
Category
Price
- Free
- Team+ $12/mo ($9.99/mo billed yearly)
- Business — ($17.99/mo billed yearly)
- Enterprise custom
Free version
Best for
- Design sprints and workshops
- Agile ceremonies and PI planning
- Strategy mapping and retrospectives
- Cross‑functional brainstorming and research synthesis
Frequently asked questions
Mural
Productivity & Collaboration
Ready to get started?
Visit the Mural website to explore plans and start your free trial.
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