Tawk.to (AI)
by tawk.to
100% free live chat with AI chatbot, ticketing, and unlimited agents
Score
Score
Our verdict
tawk.to is a completely free live chat platform with unlimited agents, AI chatbot, ticketing, and a knowledge base — no catch, no limits.
Overview
Screenshot
Score breakdown
Overall score
Scores are editorial assessments by the Compare Best AI team on a 0–10 scale.
Expert review
CompareBestAI Team
Compare Best AI · Editorial Team
tawk.to is the most generous free live chat platform available. Everything is free: unlimited agents, unlimited chats, ticketing, knowledge base, and AI chatbot. There are no paid tiers that lock away features.
How we tested
Days tested
14 days
Tasks evaluated
- ·Chat widget setup
- ·AI chatbot testing
- ·Ticketing workflow
- ·Knowledge base creation
- ·Agent management
Method
Compared against Intercom and Crisp for live chat
Reviewer
CompareBestAI Team
Plans & pricing
Free Forever
Everyone
- Unlimited agents
- Unlimited chats
- AI chatbot
- Ticketing
- Knowledge base
- Visitor monitoring
- Mobile app
- File sharing
Remove Branding
Brand-conscious
- All free features
- No tawk.to branding
Hired Agents
24/7 coverage
- Trained chat agents
- Available 24/7
- Custom scripts
Pricing may vary by region. Always verify on the vendor's website.
Feature comparison
| Feature | Tawk.to (AI) | Intercom | Crisp |
|---|---|---|---|
| Pricing | |||
| 100% free with no limits | |||
| Agents | |||
| Unlimited free agents | |||
| Features | |||
| Chat + ticketing + KB free | |||
Is it right for you?
Good fit for
Budget-conscious businesses
Complete live chat platform at $0/month
Large teams
Unlimited agents — no per-seat costs
Quick setup
Add live chat to any website in minutes
Less suited for
Modern UX expectations
Interface is dated compared to Intercom or Crisp
Advanced automation
Chatbot is basic compared to paid alternatives
Enterprise needs
Limited advanced features and integrations
User reviews
Editorial score
Distribution is estimated from our editorial score. Verified user reviews coming soon.
Use cases
Typical ways teams rely on this tool — from everyday tasks to specialized workflows.
- Live chat
- Customer support
- AI chatbot
- Ticketing
- Knowledge base
- Visitor monitoring
Integrations
Reported connectors
Apps and services commonly connected out of the box or via official connectors.
- WordPress
- Shopify
- Wix
- Zapier
- Google Analytics
- Slack
- 100+ platforms
Privacy & compliance
Security & data practices
Highlights we track from the vendor's documentation. Always confirm current terms, subprocessors, and regional policies on their official site.
- GDPR-ready
Details
Category
Price
- $0/mo
Free version
Best for
- website live chat
- basic support automation
- cost-sensitive small business support
Frequently asked questions
Tawk.to (AI)
Sales & CRM
Ready to get started?
Visit the Tawk.to (AI) website to explore plans and start your free trial.
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